We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We only collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.
What information do we collect?
When you place an order we collect your name, email address, delivery address and optionally your phone number. We will also record which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. We will never collect sensitive information about you without your explicit consent.
What do we do with the information?
We will use the information to process orders and to provide a more personal shopping experience. Other than for order updates we will not email or phone you in the future unless you have given us your consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us and if you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
Your information will not be passed to any third parties other than where required to process payment and deliver your order or where required by law.
What about “cookies”?